The Times – 13 February 2010

“Ordeal of flood victims who are trapped in ‘uninsurable’ homes”

Homeowners complain of huge excess charges, payout delays and bogus officials

Victims of the floods that devastated homes in northern England late last year are facing excess charges of up to £50,000 when they renew their insurance, an investigation by Times Money has found.

Three months on from the flooding some homeowners also complain of delays in settling claims, with hundreds still living in temporary accommodation. Despite a pledge by the insurance industry, some residents say that they are being refused cover outright.

The Association of British Insurers (ABI) has agreed with the Government to offer cover to existing customers at significant flood risk, provided that there are plans to reduce the risk within five years. In reality, however, this cover may come at an impossibly high price.
Read more at the Times Online

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